In today’s episode, I explore gathering product market insights directly from customers and crafting effective product marketing strategies with Martina Lauchengco, a partner, teacher, author, speaker, mom, and native Californian.
You will learn:
* How a VP of Marketing required team members to talk to two customers every week.
* Observing customers in the field to deepen your knowledge about how they use your products.
* Conducting customer interviews to understand the bigger context.
* Win/loss analysis.
* Collaboration between marketing and sales teams.
* How companies can stay ahead of the curve by being responsive to customer needs.
* How the rapid pace of technological change and AI is transforming go-to-market strategies.
* Understanding how a product intersects with the market and identifying key activities to amplify its reach.
* Product marketing’s intersection with lead generation strategy.
* The crucial role that product marketers play in shaping go-to-market strategies.
* The limitations of positioning statements.
* Understanding the context and audience for messaging.
* The dynamic nature of messaging in the early stages of a company.
* Using storytelling frameworks in sales pitches.
* Investor positioning.
* Borrowing techniques from successful peers, even if they seem unconventional.
* How product marketing is misunderstood in many companies.
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If you want to skip ahead:
(0:00) Customer insights for product marketing.
(4:16) Customer interviews.
(9:38) Understanding market changes.
(16:39) Product marketing and go-to-market strategies.
(20:19) Lead generation.
(26:15) Positioning for companies.
(29:57) Sales pitches.
(36:01) Testing new pitches.
(39:23) Product marketing function.
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Connect with Martina Lauchengco on LinkedIn: https://www.linkedin.com/in/martinalauchengco/
Learn more about Martina: https://martinalauchengco.com/
Get Martina’s book, Loved: How to Rethink Marketing for Tech Products: https://amzn.to/3RIr5s2
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Connect with April Dunford and learn about practical positioning that accelerates marketing and sales:
Work with April: https://www.aprildunford.com/contact
April’s newsletter: https://aprildunford.substack.com/
April’s LinkedIn: https://www.linkedin.com/in/aprildunford/
April’s Twitter/X: https://twitter.com/aprildunford
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Mentioned in this episode:
* Gong call recording software: https://www.gong.io/
* The Jobs-to-be-done (JTBD) framework: https://strategyn.com/jobs-to-be-done/
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Get April Dunford’s books and audiobooks:
“Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It.”
“Sales Pitch: How to Craft a Story to Stand Out and Win.”
Amazon US: https://amzn.to/49l0ZRY
Amazon Canada: https://amzn.to/4ac9hgt
Amazon UK: https://amzn.to/3vosDzQ
Apple Books: https://apple.co/3xihSzC
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The Positioning with April Dunford podcast: Want to make your product stand out in a crowded market? It all starts with great positioning. Using April’s battle-tested methodology, she'll teach you the nitty-gritty of positioning so that you can unlock better marketing and sales performance.
Podcast website: https://www.positioning.show/
Subscribe on Apple Podcasts: https://apple.co/3PFHcWx
Subscribe on Spotify: https://spoti.fi/4aqyDqI
Subscribe on YouTube: https://www.youtube.com/@positioningshow
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This episode was produced by Story On Media & Marketing: https://www.SuccessWithStories.com
00:00 - None
00:00 - Customer insights for product marketing.
04:16 - Customer interviews.
09:38 - Understanding market changes.
16:39 - Product marketing and go-to-market strategies.
20:19 - Lead generation.
26:15 - Positioning for companies.
29:57 - Sales pitches.
36:01 - Testing new pitches.
39:23 - Product marketing function.